🚚 SHIPPING POLICY
At Fragrance Vault, we are committed to providing fast, reliable, and transparent shipping across the United States. As a fragrance-focused store offering luxury perfumes from Louis Vuitton and Parfums de Marly, we understand the importance of careful packaging and secure delivery.
This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect after placing an order. Our goal is to ensure a smooth and dependable delivery experience while maintaining the quality and safety of all fragrance products during transit.
🚚 Processing Time
Orders placed with Fragrance Vault are typically processed within 1–3 business days after payment is successfully confirmed.
Processing includes:
• Order verification
• Careful packaging of the perfume
• Preparation for shipment
Orders placed on weekends or U.S. public holidays are processed on the next available business day.
During peak seasons, holidays, or periods of high order volume, processing times may be slightly extended, but we always work to minimize delays.
📦 Shipping Methods & Delivery Times
We use trusted and reputable U.S. shipping carriers to ensure safe and timely delivery of your orders.
Standard Shipping
Estimated delivery within 3–7 business days after shipment.
Expedited Shipping
Estimated delivery within 1–3 business days after shipment.
Delivery times may vary depending on:
• Your location
• Carrier service area
• Weather conditions
• Carrier delays or operational factors
📌 Please note: Shipping estimates do not include order processing time.
📍 Shipping Coverage
Fragrance Vault currently ships to all 50 U.S. states, including Alaska and Hawaii.
At this time, we do not offer international shipping.
For reliable delivery, we recommend providing a valid street address whenever possible. Some fragrance shipments may have restrictions for P.O. Boxes depending on carrier policies.
💲 Shipping Costs
Shipping costs are calculated automatically at checkout based on:
• Delivery address
• Selected shipping method
• Order size
Any applicable shipping fees will be clearly displayed before completing your purchase.
From time to time, Fragrance Vault may offer promotional free shipping offers, which will be clearly communicated on our website along with applicable terms and conditions.
📦 Order Tracking
Once your order has shipped, tracking details will be provided so you can monitor your shipment’s progress until it reaches your delivery address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
❌ Delayed or Lost Packages
If your package is delayed, we recommend checking the tracking information provided and contacting the shipping carrier directly for the most up-to-date delivery status.
If additional assistance is required, you may contact Fragrance Vault, and we will do our best to help resolve the issue.
📌 Important Notice:
Fragrance Vault is not responsible for delays caused by shipping carriers, weather conditions, natural events, or incorrect shipping information provided by the customer at checkout.
📬 Contact Us
If you have any questions about this Shipping Policy or need assistance with an order, please contact us:
📧 Email: help.fragrancevault@outlook.com
📍 Address: 5267 Barker Cypress Rd, Ste unit 15, Houston, TX 77084